Return Policy for Rental Items
Thank you for choosing our rental services for your event! We are committed to providing you with high-quality rental items to make your occasion memorable. Please note that due to the nature of our business, we have a strict no-return policy:
1. No Returns or Exchanges: All items rented from us are for temporary use and cannot be returned or exchanged once the rental agreement is in effect. This policy ensures that we can maintain the availability and quality of our rental inventory for all our customers.
2. Inspection and Confirmation: We encourage you to carefully inspect all rental items at the time of pickup or delivery to ensure they meet your expectations and requirements. If you have any concerns or issues with the items, please address them immediately upon receipt.
3. Damages and Missing Items: You are responsible for the rental items during the rental period. In the event of damage, loss, or theft of any items, you will be charged for repair or replacement costs as outlined in your rental agreement.
4. Rental Period: The rental period is specified in your rental agreement and must be adhered to. Late returns may incur additional charges as specified in the agreement.
5. Final Sale: All rentals are considered final. We do not offer refunds, returns, or exchanges for any reason once the rental agreement is signed and the items are in your possession.
Thank you for understanding and adhering to our policy. If you have any questions or need further clarification, please feel free to contact us before finalizing your rental agreement. We are here to help ensure your event is a success!
Privacy Policy for The Rental Party
Effective Date: 1/1/24
1. Introduction
Welcome to The Rental Party. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and payment information when you make a reservation or create an account.
- Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on our site.
- Cookies: We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.
3. How We Use Your Information
We may use your information for various purposes, including:
- To process your reservations and payments.
- To communicate with you regarding your bookings.
- To improve our website and services.
- To send you promotional materials, if you have opted in to receive them.
4. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website or providing our services.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access and update your personal information.
- Withdraw consent for us to process your data.
- Request deletion of your personal data.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Rental Party
513 Tennessee Avenue
Charleston, WV 25302
info@therentalparty.com
304-345-7994